Balance Bike

At CapNova, we make shopping simple and reliable. Orders are processed within 1–2 business days and typically arrive within 3–6 business days in the United States.

We accept returns within 30 days of delivery. All returns are free, and there are no restocking fees. Items should be in their original condition with tags attached to be eligible for a refund.

If you receive a wrong or defective item, we will make it right at no extra cost. Our goal is to ensure your shopping experience is smooth, worry-free, and satisfying.

At CapNova, we’re here whenever you need us. Our support team is available 24/7 to answer questions, help with orders, and resolve any issues quickly. No matter the time or day, you can count on us for reliable assistance and a smooth shopping experience.